Essential Duties and Responsibilities:

• Engages customers and patients by greeting them and offering assistance with products and services.

• Resolves customer issues and answers questions to ensure a positive customer experience.

• Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.

• Operate POS cash register and count money in drawers to ensure the amount is correct

• Maintain thorough knowledge of store merchandise and policies

Experience and Qualifications:

• Acknowledge customers, help locate the product and provide solutions

• Registers customer purchases on the assigned cash register, collect cash and distribute change as requested

• Open and close registers, monitor cash limits and ensure quality customer service at all times

• Constructs and maintains displays, including promotional and sale merchandise

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Requires willingness to work a flexible schedule, including one weekend day

• Proficient in Microsoft Office ( Excel, Word)

• Fluent in English and Chinese (Preferred)

• Other duties and responsibilities may be assigned

• Willingness to adhere to all company policies, procedures, regulations, and standards